Small Business Mobile
Mobile services that keep a small team moving
Match plans to how your team uses their phones, check coverage where they work and make adds, changes and renewals easier.
Or go straight to
- Actual usage by user
- Inactive services
- Excess charges
- Upcoming contract dates
Right-size each user
Not everyone needs the same plan
Data and features should follow the job. Group your team by the way they work, so every service earns its place in the budget.
Role
What they do each day, and the apps and features the job relies on.
Travel
Whether they stay at one site or move between job sites, customers and regions.
Hotspot use
Whether laptops, tablets or equipment connect through the phone.
Losing service
What happens to the business if that person can’t be reached.
Use shared or pooled data only where the live product supports it and the business benefit is clear.
Coverage
Coverage where your team works
Check the named network at the places your team actually works. Published population reach is useful context, but it’s not a guarantee at a specific place or inside a building.
The device you choose, and how it’s installed, matter too.
- OfficesIncluding inside the building, not only at the street.
- Job sitesWhere the team works on the tools or with equipment.
- Customer locationsThe places your staff visit to do the work.
- Travel corridorsThe regular routes between sites, customers and regions.
Simpler administration
Know who has what, and who can change it
Keep an up-to-date service register: user, number, plan, device, contract date and cost centre. Then decide who can order changes, how lost services are handled and what happens when someone leaves.
Your service register records
- User
- Number
- Plan
- Device
- Contract date
- Cost centre
And sets clear rules for
- Who can order adds and changes
- How a lost or stolen service is handled
- What happens to the number and device when an employee leaves
Compare mobile options
See the service and the device as separate costs
Where devices are offered, we show outright and repayment cost, term, ownership, early-exit treatment, compatibility and warranty separately from the service.
- Ongoing price shown as clearly as any promotional price
- No single, unexplained monthly figure for service and device
- We don’t assume you need a new device when a compatible one can be used
- Included data
- shared or pooled only where supported
- Calls and messages
- Network
- with current coverage map
- Device, if chosen
- outright or repayment, shown separately
- Ownership and early exit
- Term and minimum cost
Review before renewing
Check the fleet before you roll it forward
Before anything rolls over, compare what your team really uses with what you pay for. Then check for unused services, excess charges, coverage problems and contract dates.
Plan the transfer sequence carefully for numbers the business can’t do without.
- 1
Actual usage
How much each person really uses, compared with what you pay for.
- 2
Inactive services
Numbers still billed but no longer used.
- 3
Excess charges
Where staff regularly go over their allowance.
- 4
Coverage issues
Places where your team has reported poor service.
- 5
Contract dates
Upcoming end dates, so nothing rolls over by default.
Questions
Frequently asked questions
Plain answers about plans, numbers, coverage and devices.
Can different staff have different plans?
Yes, where the available product catalogue allows it. Match allowances and features to each person’s role and usage, instead of giving every user more than they need.
Can we keep our existing numbers?
Generally, yes, if they’re eligible and active and the account details are correct. Plan the sequence carefully for numbers your business can’t do without.
Can you support regional and remote workers?
We can compare authorised network options and check published coverage for the places your team works. Actual service is still subject to network, device and local conditions.
Do you provide devices?
Only where they appear in the live catalogue. When they do, we show the cost, term, ownership and service commitments clearly, separately from the service.
Related services
Keep your team connected on the move
Mobile works alongside your office connection, your business number and the files your team needs on the road.
-
Business Internet
Internet chosen around your location, team size, cloud apps, support needs and what downtime would cost you.
Check business availability -
Business Voice
Take business calls at the office or on your mobile, with call flows built around your team.
Review my call setup -
Cloud Backup and Microsoft 365
Get to your files and email on any device, with backup and recovery planned ahead.
Review cloud and backup
Managing a larger fleet, connected equipment or IoT? See Business Mobile and IoT for Corporate.
Mobile fleet review
Review your mobile services before you renew
Tell us how many services you manage, where your team works and what they use their phones for. We’ll compare that with what you pay today and explain your options.
Helpful to have ready
- How many mobile services you manage
- Where your team uses mobile most: office, metro field work, regional travel or remote sites
- Main uses, such as calls, messaging, email, apps, hotspot, video or connected equipment
- Whether you need services only, devices, or both
- A recent bill, or a summary of it
Share a bill only through the approved secure process. Please don’t send it by unprotected email.
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