Business mobile and IoT
Connect people, devices and field operations
Plan mobile and IoT connectivity around coverage, device behaviour, data flows, security, scale and the places your work actually happens.
Every design accounts for
- Locations and coverage
- Devices, power and antennas
- Data volume and destination
- Impact of losing connectivity
Workforce mobility
Match each user to the service they actually need
Match service, device, data, roaming and support to each user’s role. Group office users, field teams, executives, seasonal workers and high-data users separately, rather than putting everyone on one plan.
Keep an accurate lifecycle record for numbers, users, devices, contracts and ownership, so changes, leavers and renewals are handled without guesswork.
Segment users by role
- Office users
- Field teams
- Executives
- Seasonal workers
- High-data users
Keep a lifecycle record of
- Numbers and the people using them
- Devices, ownership and warranty
- Plans, roaming and contract dates
- Who can order changes and handle lost services
IoT connectivity
Connected devices have different needs to phones
Connected-device requirements can differ substantially from phone services. We assess where devices sit, how they behave and what happens when they lose connection.
Telemetry
Low- or moderate-data monitoring from approved devices and locations.
Asset and fleet
Connectivity for mobile equipment, vehicles or distributed assets, subject to coverage and device design.
Operational sites
Routers, gateways, sensors and cameras using appropriate fixed or mobile connectivity.
Customer devices
Managed connectivity embedded in a customer solution, with clear provisioning and support responsibilities.
What we assess for each use case
- Device location
- Network technology
- Data volume
- Session behaviour
- Power
- Antenna
- Mobility
- Environmental conditions
- Security
- Provisioning
- Scale
- Impact of losing connectivity
Coverage
Coverage is a design input, not an assumption
Official network reach is normally described by population coverage, not coverage of Australia's landmass. We check the named network at each relevant location and account for the conditions that change what a device actually receives.
Field validation may be appropriate for important use cases.
- 1. Check the named networkStart with the current coverage map for the network on the plan, for each relevant location.
- 2. Account for local conditionsTerrain, buildings, device bands, antenna, installation, congestion and movement all change the result.
- 3. Test where it mattersTest representative devices, antennas, locations, times and mobility patterns for important use cases.
- 4. Record the resultThe design notes which locations were tested and any limitations that remain.
Private mobile networks
Private mobile, where the case supports it
A private mobile network may support controlled coverage, mobility, device density or operational use at eligible sites. We compare it with Wi-Fi, public mobile and other wireless options before recommending it.
Private mobile is not a universal replacement for Wi-Fi or public mobile.
Discovery covers
- Spectrum and regulatory pathway
- Radio design and core platform
- SIM lifecycle and devices
- Integration and security
- Operations and support
- The business case
Device lifecycle
Secure and manage every device, start to finish
We define who owns each stage before devices go live. We also limit access and data collection to what the use case requires.
Provision
SIM ownership, activation and device identity
Connect
Network access and approved data destinations
Monitor
Anomaly monitoring and firmware responsibility
Change
Suspension, replacement and credential handling
Retire
End-of-life with access and credentials removed
Pilot
Prove the use case before scale
A controlled pilot shows what works before a wider rollout. It uses representative locations, devices, traffic and failure scenarios.
- 01
Choose representative sites
The locations, devices and traffic that reflect real operating conditions.
- 02
Test failure scenarios
What happens when coverage drops, power fails or a platform is unavailable.
- 03
Record the results
Coverage, power, data, platform integration, operational effort and support outcomes.
- 04
Scale on evidence
Expand once the pilot meets the outcomes agreed at the start.
Questions
Frequently asked questions
Straight answers about coverage, SIMs and private networks.
Can one network cover every Australian site?
No mobile network covers every place, building or operating condition. Compare current provider maps, then test your important locations and devices.
Are ordinary phone SIMs suitable for IoT?
Sometimes. IoT services may need different provisioning, management, addressing, security, lifecycle and commercial features. Assess the use case rather than using phone SIMs by default.
Do we need a private mobile network?
Only when the coverage, mobility, control, performance or operational case supports it. Compare private mobile with Wi-Fi, public mobile and other wireless options.
Can IoT devices use static IP addresses?
It depends on the authorised service and network architecture. Private addressing, VPNs, managed APNs or application-initiated sessions may be a better fit.
How should we test coverage?
Use the current provider map for initial qualification. If the use case is important, then test representative devices, antennas, locations, times and mobility patterns.
Related services
Devices depend on the wider network
Mobile and IoT designs usually connect to site connectivity, a managed network, cloud platforms and ongoing service management.
-
Enterprise Connectivity
Enterprise fibre, NBN pathways, business broadband, fixed wireless, mobile, satellite, private networks and cloud connectivity, subject to location and catalogue.
Explore -
Managed Networks and SD-WAN
SD-WAN, routing, monitoring, security integration, performance visibility and controlled change.
Explore -
Cloud and Data Centre
Assessment, migration, connectivity, backup, disaster recovery, hosting, colocation and managed cloud pathways.
Explore -
Service Management
Onboarding, incidents, changes, reporting, renewals, supplier coordination and transition.
Explore
Mobile and IoT assessment
Tell us where the work happens
Share the use case, scale, locations and devices involved. We’ll compare authorised network options, check published coverage for the relevant locations and identify where a pilot or field test is needed.
Helpful to have ready
- The use case and what it must do
- Current and expected users, SIMs or devices
- Locations: metro, regional, remote, indoor or mobile
- Typical data volume, frequency and destination
- What happens if connectivity is unavailable
Do not include confidential site coordinates, architecture or credentials.
Already a customer?
Use the contact path in your service schedule for eligible priority incidents.