Mobile
Mobile options built around how you actually use data
Pick the data, calls and flexibility you need, without paying for extras you won’t use. Check coverage for the places that matter before you decide.
Or go straight to
- Monthly and ongoing price
- Data and what happens after
- Calls, texts and international
- Minimum cost and fees
Data
Choose the right amount of data
If you can, start with what you’ve used lately. Messaging and light browsing use less data than regular video, hotspotting or big downloads. Pick an allowance you’re comfortable with, but don’t assume the biggest plan is automatically better value.
Lighter use
Messaging, email, maps and light browsing, mostly on home or work Wi-Fi.
Everyday use
Regular social media, music streaming and some video when you’re away from Wi-Fi.
Heavier use
Frequent video, hotspotting other devices or large downloads over mobile data.
Your phone’s settings or your current provider’s account usually show how much data you’ve used in recent months.
Coverage
Coverage where you live, work and travel
Mobile coverage comes from the network named on each plan. Published population coverage doesn’t mean every location or building is covered.
Always check that network’s current coverage map before you decide. Each plan card links to it.
- 1. Find the network on the planEvery plan names the network it runs on, with a link to that network’s current coverage map.
- 2. Check the places that matterLook up your home, work, regular travel routes and anywhere you rely on your phone.
- 3. Allow for local conditionsPerformance can vary with device, spectrum, terrain, buildings, weather, congestion and exact position.
- 4. Ask if you’re unsureTell us the postcode or places where coverage matters and we’ll explain the options.
Bring your number
Keep the number people already know
You can ask to transfer an eligible existing number. Keep your current service active and make sure the account details match. How long the transfer takes, and any interruption, can vary.
Don’t cancel the old service before the transfer is complete.
- 1
Keep your current service active
The number must be active with your current provider when you request the transfer.
- 2
Have your account details ready
The details you give us must match your account with your current provider.
- 3
Ask for the transfer when you order
We’ll confirm your number is eligible and explain the next steps before activation.
- 4
Wait for confirmation
Only treat the old service as finished once the transfer is complete.
Compare mobile options
See the full offer up front
Every mobile plan card shows the monthly price, included data, calls and messages, what happens if you use all your data, any international inclusions, the contract, minimum cost, activation or SIM fees and the relevant terms.
- Promotions show when the discount ends and the ongoing price
- What happens if you use all your data, shown beside the allowance
- Disclosures stay visible on mobile screens too
- Included data
- and what happens if you use it all
- Calls and texts
- Network
- with current coverage map
- SIM
- physical SIM or eSIM, where available
- International
- Term and minimum cost
- including activation or SIM fees
Questions
Frequently asked questions
Plain answers about networks, numbers, data and phones.
Which mobile network does the plan use?
It’s named on each plan card and in the Critical Information Summary or plan document. Check that network’s current coverage map for the places that matter to you.
Can I keep my mobile number?
Usually, yes, if it’s an eligible active number and the account details match. Keep your old service active until the transfer is complete.
What happens if I use all my data?
It depends on the plan. Each one tells you whether your data stops, your speed slows or an extra charge applies, and shows this beside the data allowance.
Will my phone work with the service?
It depends on the phone, its supported bands, software and lock status, and the network’s requirements. Check compatibility before you order, especially if your phone is older.
Also for your home
Connect the rest of the household
Check home internet at your address, or find plan documents and support in one place.
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Home Internet and NBN
Check your address, compare the speeds available and the total cost, and choose what suits your household.
Explore home internet -
Critical Information Summaries
Current plan documents and disclosures, so you can compare before you commit.
View documents -
Support
Setup help, network status, billing, complaints and financial-hardship help.
Get support
Need help choosing?
Tell us how you use your phone
Roughly how much data do you use, and where does coverage matter? We’ll explain the options available, but final performance depends on the network you choose and actual conditions.
Helpful to have ready
- Roughly how much mobile data you use each month
- The postcode or places where coverage matters
- Whether you want to keep your current number
- Your phone model, so we can check compatibility
We use these details only to answer your enquiry. See our Privacy Policy.
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